HETFA Background Paper No. 8.

Rita Radnai (2012): Reducing Administrative Burdens of Citizens: Experiences of National Programmes. ISSN 2062-3798

This paper reviews methodologies of national surveys examining the extent of administrative burdens for citizens. First, the methodologies used by different countries are presented, while the second part focusses on the differences between definitions, the costs included and the calculation methods.

Available in Hungarian including a brief English abstract